Job Posted: 18.03.2022 23:00:49
ABOUT THIS POSITION
We are seeking a dynamic Virtual Assistant, who will directly support our staffing company with top-notch client support and correspondence.
This position will average 10 hours per week, with work completed during regular business hours (EST, CST).
The ideal candidate will be a critical thinker, have exceptional communication skills, and the innate ability to work with a visionary and quick-start company.
The capacity to work across more than one brand, while maintaining confidentiality between all brands is imperative.
Potential candidates will be asked to submit a personality assessment (Kolbe, Strengths Finder, or 16 Personalities) and chosen candidates will be required to submit a criminal background check.
ABOUT YOU
You are a person of high integrity and exceptional character, with the ability to maintain the highest level of confidence. You enjoy working with Visionaries, quick start companies and maintain a joyful, upbeat disposition.
You are a proactive self-starter, incredibly organized, and a pro at prioritizing/juggling multiple tasks. Your attention to detail and accuracy is second to none, and you place a high value on prioritizing and meeting deadlines.
You have strong communication skills and a great personality. You’re a resourceful problem solver with great critical thinking skills and a can-do attitude, possessing the ability to handle pivots and tight deadlines with grace and ease.
KEY RESPONSIBILITIES
● Providing top-notch client support and correspondence
● Reviewing client applications and following up with any questions or support
● Following up with clients via phone
● Inbox management, to include maintaining email organization and responding to client
emails
● Light project management and ensures tasks are completed on time and projects are
progressing smoothly and efficiently
● Developing standard operating procedures
● Attending meetings, as needed, taking notes, and following up on any necessary
items
● Execution of assigned administrative tasks in a timely manner and to high standards
● Other support tasks, as needed
EXPERIENCE + QUALIFICATIONS
● Proven experience in the virtual administrative space, assisting a high-touch brand, clients, and/or high-level CEO
● Strong administrative skills, exceptional attention to detail, and meticulous follow-through
● Ability to handle many moving pieces, multiple deadlines, and competing priorities in a fast-paced environment
● High attention to values alignment and brand quality
● Relentless pursuit of organization and clarity
● Experience with and working knowledge of online business, digital products and
platforms, CRMs, project management software, course hosting platforms, and social media/communication platforms. While this role is not directly involved in the day-to-day operations of these systems, it will be necessary to navigate them when finding information. Examples of software may include: Teachable, ConvertKit, Slack, Zoom, Trello, Google Suite, Calendly, Docusign
THIS ROLE IS NOT A GOOD FIT IF YOU
● You are not savvy with technology and online systems
● You do hot have previous experience as a high-level administrative assistant
● You are not comfortable working with a Visionary and Quick-Start business
Project Length
More than 6 months
Hours Needed
Less than 30 hrs/week
Hourly Price
$25.00-$35.00
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