Full Time US Virtual Receptionist (Must Work US Eastern Hours 9am-5pm ET)

Job Posted: 11.03.2022 4:47:19

Virtual Receptionist for Mental Health Office in US (Must Work US Eastern Hours 9am-5pm ET) Full Time

Qualifications

• Minimum of one(1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, Patient Relations, experience required

• Excellent written and verbal communication skills

• Excellent interpersonal and customer service skills

• Positive, uplifting personality with a natural ability to handle and deescalate escalations

• Basic understanding of administrative and clerical procedures

• Fundamental experience working with Microsoft Office Suite or related software

Responsibilities

• The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns

• Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department er

• Routes messages and escalations to the appropriate department

•Schedules appointments, reschedules as needed

• Performs administrative and clerical support tasks

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