VA for AirBnB, BDC hospitality business, plus property renovations management and property sourcing.

Job Posted: 07.03.2022 18:59:07

• Email handling and prioritisation
• Calendar/Diary management
• Guest relations including payments and ID
• Customer/guest support on all forms of communication including text, email, WhatsApp, OTA (online travel agent) and Telephone (Yay.com)
• Arrangement of cleaning teams
• Arrangement of laundry teams
• Arrangement of maintenance teams
• Investor relations
• OTA relations

SOFTWARE USED

• Google drive, sheets, keep, calendar, docs, mail, maps, earth etc.
• TOKEET channel management
• PriceLabs
• Xero accounting software
• Receipt Bank
Slack
Hubspot
Trello
Stripe
Yay
Text magic

OTAs used

• AirBnB
• Booking.com (BDC
• HomeAway/ Expedia
• TripAdvisor/ Flipkey
• Website/ Direct
*MUST CURRENTLY WORK FOR Booking.com*

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