Data Entry & Customer Support

Job Posted: 02.10.2021 18:14:33

I Run a Dallas phone buying business that needs 1 person who can input data entry and act as a basic customer support .The customer support part involves following a basic script that will be provided by us.The data entry will require workers to transfer iPhone information from one sheet to another changing information based on the phone.

Replying to messages and inputting our data onto google sheets takes time and patience which is why we are looking for someone who works independently and figures problems out themselves with very little to no contact with us besides in scheduling.

Job Details:
Workers will follow an exact customer support script when replying to customer messages
Workers will input phone information from one google/excel sheet to another and follow instructions provided by the CEO.

Workers will receive a 1 Hour recorded video showing how to & when to use the script.
After a worker has basic understanding he/she will be hired and will work the first 1 hour under the guidance of the CEO.

Working Hours:
Must be prepared to work ANYTIME called upon.

Expected working hours are around 3-5 hours weekly and will normally be Saturday, Sunday & Monday.

$4 Hourly

Expect no discussion of increases or bonuses in compensation for the first 2 months of work

Do not reach out if
Work another project 25 hours or more weekly
Have less than 90% success rate on upwork
Have 1 or more reviews below 3 stars
Have less than 1,000 in earnings or less than 100 total hours
looking to stay less than 6 months
Have no upwork job experience
Have no google sheets/Excel sheets experience
Have not had another upwork job for 1 months or more

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