Virtual Operations Associate

Job Posted: 08.09.2021 22:22:54

Position Goals
Be a reliable force multiplier (ask questions)
Give strong feedback (communication is vital – we’re available anytime!)
Expand your eCommerce toolbox (this job is perfect if you want to learn/grow)
Help us help more dogs

Position Outline
A catch-all for the little things – help free up time for our Director of Operations. You will spend your time researching, conducting routine updates and data entry, and updating Google sheets. We won’t ask you to do anything that we weren’t doing already. If you are good at something – we want to pay you to do it!

How We’ll Work Together
Communication
Primary: Asana
Quick Questions: Slack

Tasking:
Asana

Schedule:
First week: Daily video chats to introduce talk about tasks (5-15 mins)
After first week: Weekly video chats for feedback or new tasking (5-15 mins)

Daily time commitment: 1-4 hours for tasks, but this can grow with the right person.

Company Background
We produce an all-natural digestive supplement designed for dogs. We are currently ranked #4 on Amazon and growing very fast. We are an ecommerce startup based in Austin, TX.

Typical Tasking
For instance, a major project of ours is working with a data attribution tool called Wicked Reports. We are constantly having to search through multiple layers of our “tech stack” to manually attribute ad click data for past customers. We would like you to help with that process.

Tech Stack
Shopify
Zoho (CRM)
Klaviyo (CRMEmail)
Wicked Reports (Marketing Attribution)
Google Ads
Facebook Ads
Google Drive (File Management)

Bottom Line
Overall we’re an agile and nimble startup that’s trying to keep up with substantial customer growth. We expect this position to grow with the right person and we believe in a welcoming and professional culture.

Interested? Let’s chat!

David
Bernie’s Best

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