Virtual assistance for e-commerce store

Job Posted: 13.04.2021 9:42:39

We have a Shopify store and would like to have a virtual assistance to help with the following:

* answer customer service questions on live chat
* answer customer service questions on email
* coordinate with warehouse team to ensure fulfillment of orders, and handling of returns/replacements or other customer service issues
* manual data entry into Shopify for external orders
* creation of monthly financial reports
* communicate and follow up with suppliers on alibaba to ensure timely delivery of inventory

we hope potential candidates will provide 1 hour of work each working day(US) to support the tasks listed above

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