Multi-disciplinary virtual assistant wanted for e-commerce fashion brand

Job Posted: 10.10.2021 2:01:26

About us:
We’re a 3-year old premium fashion accessories brand from Europe looking to add a multi-disciplinary virtual assistant to our team.

We’re looking for a long-term virtual assistant to complete projects that are anticipated to require approximately 7-20 hours per week. The work will include the following:
– Daily pick-up scheduling in carrier tools (DHL Express, Sendcloud)
– Manuel order creation in Shopify
– Refund processing in Shopify
– File management
– Weekly reporting
– Possibly email management
– Research
– Customer support (Email & chat)
– Other admin support
– Bonus: if experience in social media, scheduling and community management

Skills required:
– Strong communication skills via email, chat and Slack
– Excellent English skills
– Excellent customer service skills
– Highly organised and outstanding time management skills
– Strong attention to detail
– Well versed in Shopify and order management
– Good knowledge of Google Docs, Slack, Shopify and Excel (or Google Sheets)

In your proposal, please add the number “777” in your first line, share a brief summary of your experience with similar clients, including a one-minute audio self-introduction.

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