Business Support Officer

Job Posted: 06.10.2021 8:12:09

Would you like to be part of a successful team of professionals in a company that cares about you and wants to help you achieve your goals?

We are looking for a remote worker who is committed to performing and delivering results. You will help us with multiple aspects of the business, like Email Handling, Stock Management, Auditing, Workforce & Job Management, Customer Service and other admin tasks. We are a system-oriented business, so we are also looking for someone who likes to build, follow, and improve processes.

The work can grow into a stable full-time job for the right individual, as has been the case for many of our current freelancers. You will have the opportunity to grow your career with an Australian company and get mentored by a team of wonderful professionals.

Some of the reasons you should apply:
– Great pay. Full-time, long term work with overtime available.
– Work with a great team that supports you.
– Challenging and rewarding, with opportunities to progress and move up.
– Grow your CV and Experience with an Australian company.
– Mentoring from the executive team.

Responsibilities may include some or all of the following:
– Customer Service: Liaise with clients, contractors and staff via email, phone and video, upholding customer service best practices
– Auditing: Manage job and invoice reconciliation and investigations
– Proactively manage compliance for company, staff and client accreditations and
– Manage stock ordering and database reconciliation
– Manage work allocation and job processing, including variations, disputes, reconciliation and invoicing
– Manage timesheet reporting, rosters and leave requests
– Track company and staff performance results daily
– Produce graphs and reports for managers, communicating data in meaningful ways
– Assist in developing consistent, relevant and effective processes to
reduce operational costs and build value into the business
– Participate in and contribute to company meetings, events, functions and activities
– Do other admin tasks as the business requires

Skills & Experience needed:
– Preference is given to those who have Accounting/Finance Background.
– Strong administrative/clerical/secretarial background
– Efficient, organised, flexible, professional, reliable
– Positive “can-do” attitude
– High attention to detail
– Proactive in your duties, with the ability to see things holistically
– Self-directed, proactive, communicative
– Pro Excel user (e.g. pivot tables, graphs, formulas, cell referencing) with focus on data analysis and visualisation
– Strong English proficiency (written and verbal)
– Prior Experience working for Australian corporates is highly favourable but not required

Other Requirements:
– A modern laptop with minimum specs: i5 processor or equivalent, 8GB RAM, 500GB HD (desktop as backup only)
– DSL or Cable internet as your main internet connection (stable)
– A backup 4G/LTE internet connection (could be a wifi dongle or pocket wifi)
– High-quality headset and webcam
– Active third-party antivirus and third-party firewall (not windows/Mac firewall). E.g. Avast antivirus, zone alarm free firewall. Must be set to auto-update and medium/high settings at all times. Copy of full system scan report must be provided prior to commencement and every two months.
– Genuine Windows 10 installation or latest OSX (older OS not permitted).
– Genuine MS Office installation or equivalent office suite
– Chrome browser, LastPass browser plugin, Adobe Acrobat reader
– Thunderbird, Outlook or other email clients
– UPS/backup generator (preferred)

If you believe you are the right candidate for the role, please send in your application.

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