Attentive and Knowledgeable Freelancer Needed For The Role Of Customer Service Representative

Job Posted: 09.09.2021 20:35:09

We’re looking to hire a calm and attentive freelancer to temporarily fill the position of a customer service representative in our firm. This is a remote job, with the possibility to become permanent based on your performance.

In this role, your responsibilities include engaging with customers on behalf of the firm. These include answering calls and mails from customers to answer questions or inquiries, participating in meetings with our customer service team to discover new communication tactics, and maintaining expert knowledge about company products and services.

For this reason, you’ll undergo paid training to help you get familiar with the company’s products and services, as well as other rules and regulations.

The Ideal candidate must have excellent verbal and written communication skills, experience in customer service, call center or in a related role, proficient knowledge of Microsoft Office Suite, G.suite, CRMs etc, detail oriented, excellent time management and a high school diploma or equivalent.

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