Appointment setter and customer service

Job Posted: 03.10.2021 0:20:15

The cold caller is responsible for making contact with potential customers to generate leads for the sales team.


Contact potential customers to generate leads for the sales team

Gather information about the customer’s needs, products, and competitors

Build rapport with potential customers in order to solicit business opportunities

Follow up on leads generated by cold calls

Use CRM system to track interactions and follow up on opportunities

Participate in company-wide initiatives related to customer acquisition and retention


Minimum of N years experience in cold calling or telesales

Excellent phone skills, including an ability to maintain a positive tone while following negative feedback

Excellent organizational skills and attention to detail

The cold caller is responsible for calling and selling to potential customers. This includes:

– Calling and selling to potential customers

Learning about the potential customer and their business needs and interests

Presenting offers to the customer that align with their business needs

Ensuring that all offers are made in a manner that is clear, concise, and professional

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